Shipping & Delivery
Our commitment extends beyond borders, as we proudly offer international shipping services spanning over 200 countries and islands worldwide. At the heart of our mission lies the unwavering dedication to providing exceptional value and service to our customers. We are steadfast in our endeavor to surpass expectations, ensuring every customer experiences unparalleled satisfaction no matter where they are in the world. As we continue to expand, we remain devoted to meeting the diverse needs of our global clientele, delivering excellence with every shipment.
Customs Disclaimer:
Please note that any customs fees incurred after the items have been shipped are the sole responsibility of the customer. By making a purchase from us, you agree that one or more packages may be shipped to you and may be subject to customs fees upon arrival in your country. We strive to provide transparency regarding potential fees, ensuring that our customers are informed throughout the shipping process.
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|---|
| United States | 7-15 Business days |
| Canada / United Kingdom / Europe | 7-15 Business days |
| Australia / New Zealand | 7-15 Business days |
| Mexico / Central America / South America | 15-30 Business days |
*This doesn’t include our 2-5 days processing time.
Tracking Information:
Rest assured, we prioritize transparency and efficiency in our shipping process. Upon the shipment of your order, you will receive an email containing your tracking information. If, for any reason, you haven't received tracking details within 5 days of placing your order, please don't hesitate to reach out to us. We're here to assist you every step of the way.
Tracking Status Update:
We understand the anticipation of receiving your order and apologize for any inconvenience caused by the lack of tracking information. Sometimes, it may take shipping companies 2-5 business days to update the tracking system. However, if your order was placed more than 5 business days ago and there is still no information available on your tracking number, please don't hesitate to contact us. Our team is dedicated to ensuring that your concerns are addressed promptly and that you receive the assistance you need.
Reminder:
We're pleased to inform you that all the products featured on our website include taxes in their prices. Therefore, you won't need to worry about paying any additional taxes upon purchase. This ensures a hassle-free shopping experience, allowing you to focus solely on selecting the products that best suit your needs. Should you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you every step of the way.